Our client is a leading mining company in Chile with more than 20 products consisting of web applications, services, desktop applications and mobile apps. These products are updated every two weeks and must meet excellent quality both in terms of production standards and at the functional level.

However, the customer faced a series of challenges in the quality area:

- Internal staff complaints about system failures.

- Increased development team costs to fix bugs

- Waste of time executing repetitive tasks.

These challenges were affecting productivity and internal user satisfaction.

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Solution:

CleverIt Group proposed a QA service that could address these challenges. The service is based on the creation of test cases through different User Stories. The test cases are executed both manually and automatically.

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Results:

Thanks to the implementation of the CleverIT Group QA service, the following results have been achieved:

- Complaints from users: They have been reduced by 30%.

- Time from transition to production: It has been reduced from 2 days to 32 minutes.

- Development costs: They have been reduced thanks to the automation of tests.

- User satisfaction: It has increased thanks to improved product quality.

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Are you facing similar challenges in your company in the area of quality? Get in touch with us and discover how our QA experience can help you improve the quality of your products and reduce costs.