QA for an efficient upgrade of digital products

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QA for an efficient upgrade of digital products

In this success story, our client is a mining company with an international reach based in Chile, which had a wide range of products that are updated every two weeks, considering both web and desktop applications, as well as mobile services and applications.

At that time, the customer faced a considerable challenge in their development process, because the internal team received recurring complaints due to system failures after each update of their products. These failures generated increased costs for the Development team, as they had to invest time in resolving errors and tackling repetitive tasks, which negatively impacted productivity and customer satisfaction.

Test automation for better results

To address these issues, CleverIT implemented a comprehensive solution in collaboration with the customer. It developed a service capable of automatically creating test cases based on the User Stories assigned for each biweekly update. This service was designed in collaboration with the customer's internal IT team to ensure alignment with the company's specific processes and requirements. In addition, significant effort was made to maintain and improve automated tests at the functional level to ensure their effectiveness and relevance in the context of frequent updates to the customer's products.

Better service with high quality

Thanks to our highly certified talents who participated in this project, we delivered exceptional results to our client that were key to their products:

• 30% decrease in reported complaints after product updates. This reflects a notable improvement in the stability and quality of the software delivered.
• The duration of manual test sprints was drastically reduced, going from an average of 2 days to just 32 minutes. This optimization in test times freed up resources for the Development team, allowing them to focus on more strategic activities of greater value to the business.
• We achieved a Average of 6 new features brought into production each month. The automation of tests and the optimization of development processes allowed greater agility and efficiency in delivering new functionalities to our client's users.

This successful project resulted in a significant improvement in the quality, efficiency and speed of the client's software development processes, which resulted in greater satisfaction for its users and a reduction in operating costs.

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